Shipping policy
Trading Policy
Welcome to our store! Please read our Trading Policy to understand how we process orders, deliveries, exchanges, and refunds. Our goal is to ensure a smooth and trustworthy shopping experience for every customer.
Shipping & Delivery
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Once an order is confirmed and payment is made, processing begins immediately.
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Delivery within Lagos typically takes 2–3 business days, while deliveries outside Lagos take 2–4 business days.
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Same-day delivery may be available depending on location and logistics availability.
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We do not offer pickup services at the moment; all orders are delivered via our trusted courier partners.
Delivery Errors
If you receive:
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The wrong item
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Missing items
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A damaged product
Please contact us within 24–48 hours of delivery with a clear photo/video. We will resolve the issue promptly by arranging a replacement or suitable solution.
No Pickup Policy
We currently do not offer pickup for any orders. All purchases are delivered directly to customers through our delivery partners.
Thank you for shopping with us! Your satisfaction, comfort, and trust remain our top priority.